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How to Say You Are Sorry

Deanna’s favorite article on, “How to Say You’re Sorry,” is from IttyBiz.

Occasionally in your life and business, you may make a mistake or two.  Sometimes your mistake will be a small mistake. Your wife likes tea roses and you got her a bird of paradise. Your client call was at 8 pm and you called them at 8 am. That sort of thing.

Read the rest here

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