You COULD do it.
We get it. You could spend the time to learn correct ways to post. When to use a hashtag and how. What time to post on Facebook vs. LinkedIn vs. Twitter vs. Google+ vs. Instagram. Cultivating evergreen content. Remembering to link to the right contacts.
But most people we work with want to concentrate on their CORE COMPETENCIES – the reason they went into business – and have a trusted partner to handle social media as the thing they do best.
Social Media Management requires a creative understanding of one’s brand, goals and resources. We start with a FREE evaluation to assess your needs. Then we strategize on an integrated plan to execute your messaging.
We become fluid in your narrative voice, and believe that not many other social media management shops out there offer the level of personalization and overall care that we do.
We offer monthly social media packages that range from initial account setup to optimizing existing accounts, either with the goal of informing, educating, engaging and ultimately driving valuable traffic to your website. Social Media Best Practice Packages include:
- A dedicated account manager who becomes an out-of-shop team member, knows your account well and takes personal responsibility for your progress;
- Oversight from the owner and a 2-3 person social media team who weighs in on content and approaches;
- Customized social media strategy tailored to your target customers and business goals with curation, population, management & monitoring
Oh yeah…we take care of engaging with commenters, monitoring spam and finding the right connections you need to be linked with. We started as consultants to entrepreneurs, small businesses and for/not-for profit associations. We are passionate about helping our base, as well as medium-sized ventures, with singular responsiveness, deep expertise and reasonable prices.
Frequently Asked Questions
What is Social Media Management? It is management of all your social media activities, giving you time to focus on your bottom line – working more in your business instead of on your business. We strategize, curate, post, manage and respond to your online social media activity.
Do I need a website to start using MarketDone? You do not need a website to use MarketDone’s services, although we hope to create an integrated marketing plan that involves driving traffic to your site. The only thing you need to start is to have enlisted our services to either create a login and password for the desired accounts on your behalf, or to share the ones you’ve already created with us. We can take care of the rest.
Do I have to give you my login information? If your accounts are already created, we do require login information. You can trust your information will always be kept safe and secure.
Does MarketDone respond to comments and questions on our social media pages? Yes, depending on the level of service you sign up for. When you sign up, we ask for a list of common questions and general facts about your company so we can respond on your social media pages. If there is something we don’t have the answer to or needs a more detailed response, we will get it from you or direct them to contact (your) customer service.
Can I upgrade or downgrade at any time? MarketDone allows you to change your package with a 30 day month’s notice. We set a specific retainer engagement based on your goals and what is fair to us both.
Can I cancel at any time? You may cancel your account with a 30 days notice, though you may be charged a cancellation fee. Once an account is cancelled, MarketDone will immediately stop posting to your social media sites.
How often do you post to my social media sites? That all depends on the package that you order. Please see the schedule of choices.
How long does setup take? Setup can take up to 7 business days from the date the complete information is received from you.
When do you start posting? MarketDone will start posting to your social media sites when setup is complete and we have all of the required information from you.
How soon will I see social media growth? The timeframe and amount of growth that you will see is directly related to your business and its market. Small businesses in a very niche market will see smaller growth numbers than a large business with a wider market.
Will you set up my social media accounts? If necessary and no accounts exist, we will work closely with you to get pages set up as some are linked to private accounts.
Does MarketDone create my social media content or am I supplying that? We love creating and curating all content to post on your channels: save the events, sales, shout outs, current events, announcements and other topical content that we will encourage you to contribute.
How does MarketDone create content to post? Once you’re signed up, you provide us with a description of your business along with other information that allows us to research and become familiar with your business brand, voice and niche. We then find content specifically suited for your target audience and market.
Who uses MarketDone Social Media Services? Examples include: Computer Software Firms | Awards and Recognition Shops | Writers | Magazines | Plumbers | Home Repair | Accounting Firms | Churches | Non Profit Consultants | Chiropractors | Auctioneers | Service Companies | Spas | Dentists | Financial Services | Educators, Coaches and Trainers | Non Profit Social Services | Trade Associations | Graphic Artists | Wellness Services | Nutrition Specialists | Professional Organizers | Attorneys | Photographers